Zelma Cordero is a seasoned technologist with over 30 years of experience in delivering innovative technology-based solutions, currently serving as Vice President of Data Consulting at Fidelity Investments. In her role, Zelma leads a dynamic technology group focused on enhancing the benefits administration experience for...
Zelma Cordero is a seasoned technologist with over 30 years of experience in delivering innovative technology-based solutions, currently serving as Vice President of Data Consulting at Fidelity Investments. In her role, Zelma leads a dynamic technology group focused on enhancing the benefits administration experience for Workplace clients. Her team specializes in optimizing and customizing solutions for Defined Benefit (DB), Defined Contribution (DC), and Supplemental Pension Services (SPS) clients, ensuring that they can effectively navigate the complexities of data management, administration, and analytics.
Zelma's extensive background in project management and business analysis has been instrumental in driving successful outcomes across hundreds of projects. Her passion for Agile transformation has not only improved team collaboration but has also fostered a culture of continuous improvement within her organization. By leveraging her analytical skills and expertise in change management, she has been able to identify and implement strategic initiatives that enhance operational efficiency and client satisfaction.
Key projects under her leadership include the development of advanced analytics platforms that empower clients to make data-driven decisions, as well as the integration of user-friendly interfaces that streamline the benefits administration process. Zelma’s commitment to business process improvement and her ability to engage with clients on a personal level have positioned her as a trusted advisor in the industry. As she continues to navigate the evolving landscape of technology and benefits administration, Zelma remains dedicated to delivering exceptional value to Fidelity Investments and its clients.
