As the Quality Director at ZERO Manufacturing (Star Cases, LLC), Zachary Couchman plays a pivotal role in ensuring that the company maintains its reputation as a leading provider of custom aluminum and plastic containers and cases. With a robust background in inspection, engineering, and management,...
As the Quality Director at ZERO Manufacturing (Star Cases, LLC), Zachary Couchman plays a pivotal role in ensuring that the company maintains its reputation as a leading provider of custom aluminum and plastic containers and cases. With a robust background in inspection, engineering, and management, Zachary has cultivated a deep expertise in developing and implementing Quality Management Systems that not only comply with ISO9001 and AS9100 standards but also drive a culture of excellence across the organization.
In his current role, Zachary leads a dedicated team of Quality professionals who are committed to delivering products and services that consistently meet and exceed customer expectations. He spearheads key projects focused on supplier performance and management, leveraging his skills in risk management and business process improvement to optimize operations and enhance product quality. By fostering cross-functional team leadership, he ensures that quality is a shared responsibility across all departments, promoting collaboration and accountability.
Zachary is particularly passionate about nurturing a culture of continuous improvement, utilizing methodologies such as the 5 Whys to identify root causes of issues and implement effective solutions. His commitment to documentation and auditing processes further strengthens ZERO Manufacturing's operational integrity, ensuring that all technical specifications are met with precision. Through his leadership, Zachary not only enhances product quality but also inspires his team to embrace professionalism and teamwork, ultimately contributing to the overall success and growth of ZERO Manufacturing in a competitive industry landscape.
