Yanet Jorge serves as the Director of Facilities at The Betsy Hotel, where she leverages her extensive background in housekeeping and engineering to enhance operational efficiency and guest satisfaction. With a Bachelor of Arts in Art History from the University of Holguín, Yanet brings a...
Yanet Jorge serves as the Director of Facilities at The Betsy Hotel, where she leverages her extensive background in housekeeping and engineering to enhance operational efficiency and guest satisfaction. With a Bachelor of Arts in Art History from the University of Holguín, Yanet brings a unique perspective to the hospitality industry, blending her appreciation for aesthetics with her commitment to exceptional service. In her current role, she is responsible for liaising with senior management to establish strategic goals that align with the hotel’s mission of providing an unparalleled guest experience.
Yanet’s expertise in hotel management and customer service is evident in her ability to plan and monitor daily operations, ensuring that all departments run smoothly and effectively. She supervises both the housekeeping and engineering teams, fostering a collaborative environment where constructive feedback is encouraged. This hands-on approach not only enhances team morale but also drives continuous improvement in service delivery.
Key projects under Yanet’s leadership include the implementation of sustainable practices within the hotel’s operations, aimed at reducing environmental impact while maintaining high standards of cleanliness and maintenance. Additionally, she regularly evaluates business procedures to identify areas for enhancement, ensuring that The Betsy Hotel remains at the forefront of the hospitality industry. Yanet’s strong interpersonal skills and leadership qualities enable her to build lasting relationships with both staff and guests, ultimately contributing to the hotel’s reputation for excellence in guest services and satisfaction. Her dedication to operational excellence and commitment to the hospitality industry make her an invaluable asset to The Betsy Hotel.
