Ximena Lucia Baez serves as a Senior Operations Consultation Manager at Starbucks, where she plays a pivotal role in enhancing retail operations across multiple business units. With over 20 years of experience in the Food and Beverage Industry, Ximena has honed her expertise in operations...
Ximena Lucia Baez serves as a Senior Operations Consultation Manager at Starbucks, where she plays a pivotal role in enhancing retail operations across multiple business units. With over 20 years of experience in the Food and Beverage Industry, Ximena has honed her expertise in operations management, change management, and collaborative problem-solving. Her current responsibilities include consulting, implementing, and sustaining initiatives that optimize product and inventory management, ensuring that retail stores operate efficiently and effectively.
Ximena is known for her ability to build strong relationships across functions, fostering a culture of collaboration that drives results. She leverages her deep understanding of retail operations and her subject matter fluency to deliver high-quality, detailed work that meets the unique needs of each store. One of her key projects involves developing and implementing training programs that utilize e-learning platforms, empowering team members with the skills they need to excel in their roles. By prioritizing talent development, Ximena not only enhances individual performance but also contributes to overall customer satisfaction and sales growth.
Her inquisitive nature and creative problem-solving skills enable her to identify opportunities for improvement and innovation within the organization. Ximena's commitment to fostering engagement and positive team dynamics is evident in her approach to leadership, where she encourages fierce conversations that promote transparency and collaboration. As she continues to drive impactful change at Starbucks, Ximena remains dedicated to nurturing the next generation of leaders in the retail space, ensuring that the company remains at the forefront of the industry.