William Rebstock is a dedicated Field Service Technician at OnForce, where he channels his passion for field service work into delivering exceptional technical support and solutions to clients. With a robust background in troubleshooting and repairing a diverse array of equipment, including printers, copiers, fax...
William Rebstock is a dedicated Field Service Technician at OnForce, where he channels his passion for field service work into delivering exceptional technical support and solutions to clients. With a robust background in troubleshooting and repairing a diverse array of equipment, including printers, copiers, fax machines, computers, and AV sound systems, William is adept at addressing complex issues that arise in the field. His expertise extends to servicing well-known brands such as HP, Xerox, and Lexmark, ensuring that clients receive reliable and efficient repairs.
In his current role, William is responsible for responding to on-call service requests, traveling to client sites to diagnose and resolve equipment malfunctions. His hands-on approach and commitment to customer satisfaction have earned him a reputation for excellence in customer service. By leveraging his skills in electro-mechanical equipment repair and electronics troubleshooting, he effectively maintains and restores functionality to critical office equipment, minimizing downtime for businesses.
Key projects that William has undertaken include large-scale installations of AV sound equipment for corporate events and comprehensive maintenance contracts for office environments, where he has successfully implemented preventative measures to enhance equipment longevity. His ability to communicate technical information clearly and effectively fosters strong relationships with clients, ensuring their needs are met promptly and efficiently. With a focus on continuous improvement and a proactive mindset, William Rebstock exemplifies the qualities of a skilled Field Service Technician, making him an invaluable asset to OnForce and the clients he serves.
