William Kiernan is a seasoned Operations Supervisor at Encore Event Technologies, bringing over 30 years of extensive experience in delivering exceptional audio-visual services and lighting design for a diverse range of events. His expertise spans conventions, corporate meetings, press conferences, weddings, and high-profile events held...
William Kiernan is a seasoned Operations Supervisor at Encore Event Technologies, bringing over 30 years of extensive experience in delivering exceptional audio-visual services and lighting design for a diverse range of events. His expertise spans conventions, corporate meetings, press conferences, weddings, and high-profile events held at a prestigious 5-star hotel in New York City. In his current role, William supervises a dedicated in-house audio-visual team, ensuring that they provide 24/7 technical support tailored to the unique needs of each event. This includes everything from simple meetings to complex, multi-day conferences and high-end conventions, where meeting and exceeding customer expectations is paramount.
William’s technical background encompasses a wide array of audio-visual systems and equipment, enabling him to effectively collaborate with sales staff, event organizers, and clients to design innovative sound, video, lighting, and technology specifications. His strong project management skills and meticulous attention to detail allow him to oversee the seamless execution of events, ensuring that every aspect aligns with client vision and requirements.
Additionally, William is committed to fostering a culture of teamwork and continuous improvement within his team. He actively engages in hiring, training, and team-building initiatives, empowering his staff to excel in their roles and deliver outstanding service. His dedication to customer service operations and live event production has solidified his reputation as a reliable leader in the industry, making him an invaluable asset to Encore Event Technologies and the events he oversees.