Wendy Choban is a seasoned Client Relationship Manager at Great-West Life, where she leverages over 28 years of experience in Group Retirement Services to deliver exceptional client experiences. In her current role, Wendy is responsible for independently managing a diverse portfolio of group retirement plans,...
Wendy Choban is a seasoned Client Relationship Manager at Great-West Life, where she leverages over 28 years of experience in Group Retirement Services to deliver exceptional client experiences. In her current role, Wendy is responsible for independently managing a diverse portfolio of group retirement plans, where she excels in developing and nurturing robust relationships with clients, advisors, and consultants. Her proactive approach to client servicing not only ensures high retention rates but also positions her as a trusted partner in the retirement planning journey.
Wendy’s expertise spans critical areas such as pension legislation, project management, and digital innovation, allowing her to navigate the complexities of the financial services landscape with ease. She actively participates in finalist presentations and plays a pivotal role in the implementation processes for new sales, demonstrating her commitment to client success from the initial engagement through to the execution of tailored retirement solutions. Her deep understanding of employee benefits, investments, and retirement planning enables her to provide strategic insights that align with her clients' long-term financial goals.
In addition to her technical skills, Wendy is known for her exceptional customer service and ability to communicate complex concepts in an accessible manner. This combination of expertise and interpersonal skills makes her a versatile asset to Great-West Life, as she continues to drive value for her clients while adapting to the ever-evolving demands of the retirement services industry. Wendy’s dedication to fostering strong stakeholder relationships is not just a professional obligation; it is a passion that fuels her ongoing commitment to excellence in client relationship management.