Waseem Amir currently serves as the Application Support Analyst - Team Lead at Bank of America, where he plays a pivotal role in driving operational excellence within the Global Markets Technology division. His leadership is characterized by a commitment to motivating teams to deliver high-quality...
Waseem Amir currently serves as the Application Support Analyst - Team Lead at Bank of America, where he plays a pivotal role in driving operational excellence within the Global Markets Technology division. His leadership is characterized by a commitment to motivating teams to deliver high-quality results on time and within budget, leveraging his expertise in DevOps methodologies and Site Reliability Engineering (SRE) principles. Waseem oversees a diverse team responsible for supporting a wide array of technical platforms, both on-premises and in the Microsoft Azure Cloud environment.
One of his key projects involves the implementation of advanced monitoring solutions such as ELK/Grafana, Dynatrace, ITRS, and Splunk, which are crucial for maintaining the integrity and performance of trading systems. By incorporating OpenTelemetry (OTEL) into these solutions, Waseem ensures that the team can effectively monitor and troubleshoot complex systems, thereby enhancing overall operational efficiency. His ability to design and implement flexible, robust solutions has proven invaluable in addressing the intricate challenges faced by the Global Markets sector, particularly in areas like electronic trading, FX options, and risk management.
Waseem's extensive knowledge of capital markets and trading systems, combined with his strong inter-departmental relationships, allows him to maximize the return on investment in existing systems while continuously striving for innovation. His flexible approach and deep understanding of technologies such as Sybase and Solaris further empower his team to navigate the fast-paced environment of commodity and interest rate derivatives trading. Through his leadership, Waseem Amir is not only enhancing the operational capabilities of Bank of America but also fostering a culture of collaboration and continuous improvement within the organization.
