As the Director of New Business Development at IGT Solutions, Wade Hauser plays a pivotal role in driving growth and innovation within the organization. With over two decades of experience in the call center industry, Wade has cultivated a deep understanding of customer experience dynamics...
As the Director of New Business Development at IGT Solutions, Wade Hauser plays a pivotal role in driving growth and innovation within the organization. With over two decades of experience in the call center industry, Wade has cultivated a deep understanding of customer experience dynamics and the strategic marketing initiatives necessary to enhance business performance. His expertise in solution selling and competitive analysis allows him to identify emerging market trends and craft tailored strategies that resonate with clients' needs.
At IGT Solutions, a global leader dedicated to simplifying complex customer interactions, Wade spearheads key projects that focus on enhancing the customer journey through advanced technologies such as IVR and VoIP. His leadership in cross-functional teams ensures that IGT’s services not only meet but exceed the expectations of their 100 marquee customers worldwide. By leveraging his extensive background in B2B marketing and e-commerce, Wade is instrumental in developing innovative solutions that drive revenue growth and operational efficiency.
Wade's commitment to delivering seamless customer experiences is reflected in IGT's mission, and he actively collaborates with technology specialists to implement cutting-edge solutions that streamline processes and improve customer satisfaction. His strategic vision and ability to foster strong relationships within the industry position him as a key influencer in the evolving landscape of customer experience management. As IGT Solutions continues to expand its global footprint, Wade remains dedicated to ensuring that the organization stays at the forefront of industry advancements, ultimately contributing to a more connected and efficient customer interaction ecosystem.
