Vonda Mba serves as a Senior Manager at AT&T, where she plays a pivotal role in fostering strong business relationships and driving organizational success. With a robust background in vendor management and program management, Vonda excels in her capacity as an Executive Support for the...
Vonda Mba serves as a Senior Manager at AT&T, where she plays a pivotal role in fostering strong business relationships and driving organizational success. With a robust background in vendor management and program management, Vonda excels in her capacity as an Executive Support for the Vice President and Senior Vice President, ensuring seamless operations and strategic alignment across various initiatives. Her expertise in customer relationship management (CRM) and team leadership has been instrumental in enhancing service delivery and operational efficiency within the organization.
Currently, Vonda is leading key projects focused on optimizing call center operations and improving labor relations, leveraging her extensive experience in union relations and contract negotiation. Her ability to mentor and inspire teams has not only cultivated a collaborative work environment but has also empowered individuals to achieve their professional goals. Vonda’s commitment to small business development and nonprofit organizations reflects her passion for community engagement and social responsibility, aligning with AT&T’s mission to drive positive change.
With an MBA specializing in Organizational Leadership & Management, Vonda combines her academic knowledge with practical experience to navigate complex challenges and implement innovative solutions. Her strategic vision and hands-on approach make her a valuable asset to AT&T, where she continues to champion initiatives that enhance customer satisfaction and operational excellence. As she looks to the future, Vonda remains dedicated to leveraging her skills to foster growth and inspire success within her team and the broader organization.