Vinod Kumar M serves as the Head of Global Marketing at [24]7.ai, where he plays a pivotal role in shaping the company's marketing strategies to align with its mission of redefining customer experiences through advanced conversational AI. With over 24 years of extensive experience in...
Vinod Kumar M serves as the Head of Global Marketing at [24]7.ai, where he plays a pivotal role in shaping the company's marketing strategies to align with its mission of redefining customer experiences through advanced conversational AI. With over 24 years of extensive experience in the Software, IT, and ITES industries, Vinod is a marketing maverick known for his innovative approach to digital marketing and brand management. He leverages his robust background in advertising to craft multi-faceted marketing strategies that resonate with diverse audiences and drive lead generation.
At [24]7.ai, Vinod is instrumental in spearheading key projects that integrate artificial intelligence with human insight, creating personalized customer interactions that enhance brand loyalty. His expertise in digital strategy and marketing communications enables him to implement cutting-edge processes that not only predict consumer intent but also foster frictionless interactions across various channels. By harnessing the power of customer relationship management (CRM) tools and direct marketing techniques, Vinod ensures that [24]7.ai remains at the forefront of the industry, helping some of the world’s largest brands strengthen their customer relationships.
Vinod’s goal-oriented mindset and leadership skills empower his team to think creatively and strategically, driving impactful marketing initiatives that elevate the company's presence in a competitive landscape. His forward-thinking approach and commitment to excellence make him a key player in the ongoing evolution of customer experience, positioning [24]7.ai as a leader in the AI-driven marketing space.
