Vikash Chandra serves as a Generative AI Architect at Urpan Technologies, where he is at the forefront of driving innovation in conversational AI specifically tailored for the telecom sector. With over 13 years of extensive experience in data science, Vikash leads a talented team of...
Vikash Chandra serves as a Generative AI Architect at Urpan Technologies, where he is at the forefront of driving innovation in conversational AI specifically tailored for the telecom sector. With over 13 years of extensive experience in data science, Vikash leads a talented team of data scientists and engineers, focusing on delivering scalable and efficient machine learning solutions that enhance customer care and engagement. His expertise lies in leveraging cutting-edge generative AI technologies to develop and optimize advanced chatbots, utilizing techniques such as intent detection, model fine-tuning, and retrieval-augmented generation (RAG) applications.
At Urpan Technologies, Vikash has spearheaded several key projects that integrate state-of-the-art models like Llama, OpenAI, and Gemini, all deployed on Google Cloud Platform (GCP). His work not only improves customer interactions but also streamlines operational efficiency by implementing predictive analytics and machine learning techniques that address complex challenges within the telecom domain. Vikash's proficiency in tools such as AWS SageMaker, PyTorch, and Keras, combined with his strong foundation in econometrics and quantitative analytics, enables him to craft solutions that are both innovative and impactful.
In addition to his technical acumen, Vikash is a natural leader, fostering a collaborative environment that encourages team building and knowledge sharing. His commitment to harnessing the power of artificial neural networks and analytics positions him as a pivotal figure in the evolution of customer analysis and care in the telecom industry. As he continues to push the boundaries of generative AI, Vikash remains dedicated to driving transformative change that enhances user experiences and business outcomes alike.
