Victoria Novosad is a seasoned Customer Success Manager at Oracle, specializing in Oracle Fusion ERP, SCM, HCM, and CX Cloud solutions. With a robust background in project management, Victoria has successfully planned and executed numerous Oracle application implementations, particularly for a manufacturing company focused on...
Victoria Novosad is a seasoned Customer Success Manager at Oracle, specializing in Oracle Fusion ERP, SCM, HCM, and CX Cloud solutions. With a robust background in project management, Victoria has successfully planned and executed numerous Oracle application implementations, particularly for a manufacturing company focused on speed detection and distance measurement technologies. Her role as an Implementation Success Manager (ISM) for Fusion ERP Cloud services encompasses critical areas such as Financials, Procurement, and Supply Chain Management, where she has provided invaluable project governance and best practices guidance.
In her tenure at Oracle, Victoria has been instrumental in driving the success of over 22 Fusion Cloud ERP engagements, showcasing her expertise in customer retention and application lifecycle management. Her leadership in 14 successful Go-lives across North America in the past 24 months highlights her ability to navigate complex project landscapes and deliver results that align with client objectives. Currently, she is spearheading eight additional implementations, demonstrating her commitment to enhancing customer satisfaction and operational efficiency.
Victoria's proficiency in cloud applications and SaaS solutions, combined with her skills in business analysis and product development, positions her as a key asset in the Oracle ecosystem. Her experience with Eloqua and usability testing further enriches her capability to deliver tailored solutions that meet the unique needs of her clients. As a thought leader in the industry, Victoria continues to leverage her expertise to foster innovation and drive success in the ever-evolving landscape of enterprise resource planning and cloud technologies.
