Vicki Sylvain is a highly motivated and dedicated Executive Assistant at Aetna Inc., where she has leveraged over 20 years of experience to provide exceptional support to high-level executives. Since April 2014, Vicki has been instrumental in supporting the Head of Private Exchange, a critical...
Vicki Sylvain is a highly motivated and dedicated Executive Assistant at Aetna Inc., where she has leveraged over 20 years of experience to provide exceptional support to high-level executives. Since April 2014, Vicki has been instrumental in supporting the Head of Private Exchange, a critical role that involves coordinating complex schedules, managing communications, and facilitating strategic initiatives within the Private Exchange organization. Her expertise in organization and prioritization ensures that the department operates smoothly and efficiently, allowing executives to focus on driving business objectives.
Prior to her current role, Vicki served as an Executive Assistant for the OCH Exchange Strategy team, where she honed her skills in project management and stakeholder engagement. Her resourceful problem-solving abilities have been pivotal in navigating the fast-paced healthcare landscape, particularly in areas such as benefits administration and performance management. Vicki's proficiency in Microsoft Office, especially PowerPoint, enables her to create compelling presentations that effectively communicate strategic insights to both internal and external stakeholders.
Throughout her tenure at Aetna, Vicki has been recognized for her exceptional customer service skills and her ability to manage travel arrangements seamlessly, ensuring that executives can focus on their priorities without distraction. Her commitment to excellence and her deep understanding of the healthcare industry make her an invaluable asset to the Aetna team, as she continues to contribute to key projects that shape the future of private exchanges and enhance the overall customer experience.
