Veronica Bona plays a pivotal role at Paragon Auto Body, LLC, where she seamlessly combines her expertise in customer service with her keen understanding of the auto body industry. As the owner’s wife and a dedicated manager, Veronica oversees the daily operations of the shop,...
Veronica Bona plays a pivotal role at Paragon Auto Body, LLC, where she seamlessly combines her expertise in customer service with her keen understanding of the auto body industry. As the owner’s wife and a dedicated manager, Veronica oversees the daily operations of the shop, ensuring that every client receives the highest level of service. Her responsibilities include completing detailed estimates, coordinating with insurance companies, and managing the workflow to guarantee timely repairs. With a strong focus on customer satisfaction, Veronica has cultivated a welcoming environment that prioritizes clear communication and transparency throughout the repair process.
Since relocating from New Jersey to Delaware, Veronica has identified and addressed the community's need for a reliable auto body shop. Her commitment to excellence is evident in the way she engages with customers, providing them with accurate assessments and guiding them through the often complex insurance claims process. She is not only adept at managing the office but also plays a crucial role in the shop's advertising efforts, leveraging her skills to promote Paragon Auto Body's reputation for quality and reliability.
Veronica’s passion for the auto body industry is matched by her desire to foster lasting relationships with clients. By ensuring that every repair is handled with precision—echoing her husband Jeff Bona's commitment to surgical repairs—she reinforces the shop's mission to deliver exceptional results. With her leadership, Paragon Auto Body continues to thrive, becoming a trusted name in the community for all auto body needs.
