Verna Villar is a seasoned Corporate Action Manager at HSBC Global Banking and Markets, where she leads the Custody Team specializing in both mandatory and voluntary corporate actions. With a robust background in the financial services industry, Verna has honed her expertise in managing complex...
Verna Villar is a seasoned Corporate Action Manager at HSBC Global Banking and Markets, where she leads the Custody Team specializing in both mandatory and voluntary corporate actions. With a robust background in the financial services industry, Verna has honed her expertise in managing complex corporate actions processes that are critical for maintaining client satisfaction and operational efficiency. Her role involves overseeing the execution of corporate actions, ensuring compliance with regulatory requirements, and enhancing the overall client experience.
Verna's leadership skills are complemented by her commitment to team building and coaching, fostering a collaborative environment that empowers her team to excel. She is adept at identifying opportunities for business process improvement, which has led to significant enhancements in operational workflows and client service delivery. Her strategic approach to client services not only strengthens relationships but also drives retention and loyalty in a competitive banking landscape.
In her current position, Verna is actively involved in key projects that focus on optimizing custody operations and streamlining corporate actions processing. She leverages her strong analytical skills and financial acumen to conduct thorough research and implement best practices that align with HSBC's commitment to excellence. Verna's educational background from the University of Santo Tomas (UST) further enriches her professional insights, allowing her to navigate the complexities of the financial sector with confidence and precision. As she continues to advance in her career, Verna remains dedicated to enhancing the customer experience and delivering exceptional results in the realm of corporate actions.
