Vanessa Hart serves as a Senior Vice President and Senior Risk and Controls Officer at Citi, where she plays a pivotal role in overseeing a diverse portfolio of programs for the Retail Bank's ATM Distribution. With a robust background in risk management and marketing, Vanessa...
Vanessa Hart serves as a Senior Vice President and Senior Risk and Controls Officer at Citi, where she plays a pivotal role in overseeing a diverse portfolio of programs for the Retail Bank's ATM Distribution. With a robust background in risk management and marketing, Vanessa is adept at navigating the complexities of consumer acquisitions and portfolio management, ensuring that Citi not only meets but exceeds its growth objectives. Her strategic approach focuses on driving sustainable growth through meticulous risk assessment and the implementation of internal controls that safeguard the bank's assets while enhancing customer experience.
In her current role, Vanessa leads cross-functional, global teams to execute aggressive project plans that align with Citi's overarching business goals. She is instrumental in identifying potential business opportunities and gaps, leveraging her expertise in process improvement and change management to drive operational excellence. Her influential communication skills enable her to effectively collaborate with stakeholders across various departments, fostering a culture of teamwork and innovation.
Vanessa's proficiency in program and portfolio management is complemented by her working knowledge of SQL database tools, which she utilizes to analyze data and inform decision-making processes. By prioritizing quality assurance and risk mitigation, she ensures that Citi's ATM distribution strategy not only meets regulatory requirements but also enhances the overall customer journey. As a thought leader in her field, Vanessa continues to shape the future of risk management within the financial services industry, positioning Citi as a leader in delivering secure and efficient banking solutions.
