Umapathy is a seasoned technology executive with over 18 years of experience, currently serving as the Director of Strategic Vendor Governance and IT Transformation at the Blue Cross Blue Shield Association. In this pivotal role, Umapathy is at the forefront of driving healthcare and IT...
Umapathy is a seasoned technology executive with over 18 years of experience, currently serving as the Director of Strategic Vendor Governance and IT Transformation at the Blue Cross Blue Shield Association. In this pivotal role, Umapathy is at the forefront of driving healthcare and IT transformation initiatives, focusing on optimizing vendor relationships and enhancing governance frameworks. His expertise in IT Services and Digital Governance is instrumental in establishing a robust Technology Vendor Governance function, which ensures compliance and maximizes value from strategic partnerships.
Umapathy leads key projects that align with the organization’s overarching goals, including the development of a Cloud Center of Excellence that emphasizes data and cost management. His strategic oversight has been crucial in negotiating contracts that not only streamline operations but also deliver significant synergy savings during mergers and divestitures. With a total contract value (TCV) exceeding $1 billion, Umapathy's adeptness in vendor service delivery and compliance has positioned him as a trusted leader in the industry.
His proficiency in outsourcing, Six Sigma methodologies, and ITIL frameworks allows him to implement process improvements that enhance service management and operational efficiency. Umapathy’s commitment to organizational change management ensures that the transition to new technologies and processes is seamless, fostering a culture of innovation and agility within the organization. By partnering to build an Office of the CIO, he is not only shaping the strategic direction of IT but also reinforcing the critical role technology plays in delivering high-quality healthcare services.
