Tyler Gegen is a dedicated healthcare leader currently serving as the System Senior Director of Patient Experience at Mount Sinai Health System. In this pivotal role, Tyler leverages his extensive background in hospital operations and strategic planning to enhance patient care and satisfaction across the...
Tyler Gegen is a dedicated healthcare leader currently serving as the System Senior Director of Patient Experience at Mount Sinai Health System. In this pivotal role, Tyler leverages his extensive background in hospital operations and strategic planning to enhance patient care and satisfaction across the organization. With a Master’s in Business/Healthcare Administration from Wichita State University, he brings a robust understanding of healthcare dynamics and operational efficiencies that are crucial in today’s fast-paced medical environment.
At Mount Sinai, Tyler is instrumental in implementing innovative care delivery models that prioritize patient experience and relations. His leadership extends to developing recruitment and retention strategies that not only attract top talent but also foster a culture of employee engagement and satisfaction. Tyler is a key member of the hospital’s executive council and site administration team, where he collaborates with other senior leaders to drive regulatory compliance and cultural transformation initiatives. His commitment to improving patient outcomes is reflected in his active participation in various projects aimed at enhancing the overall healthcare experience.
Tyler’s expertise in skill development, public relations, and marketing communications allows him to effectively communicate the hospital's mission and values to both staff and the community. He is adept at utilizing social media and press releases to engage stakeholders and promote the health system's achievements. As a board member of The Beryl Institute, Tyler stays at the forefront of patient experience trends, ensuring that Mount Sinai Health System remains a leader in delivering compassionate and high-quality care. Through his strategic vision and operational acumen, Tyler Gegen continues to make a significant impact on the healthcare landscape, championing initiatives that prioritize the needs and experiences of patients and their families.
