Tushar Akolkar currently serves as a Senior Manager of Software Engineering at SiriusXM, where he leverages his extensive IT experience to drive innovation and efficiency in the development and management of Salesforce Service Cloud and community portals. With a strong foundation in solution architecture and...
Tushar Akolkar currently serves as a Senior Manager of Software Engineering at SiriusXM, where he leverages his extensive IT experience to drive innovation and efficiency in the development and management of Salesforce Service Cloud and community portals. With a strong foundation in solution architecture and a deep understanding of both SaaS and PaaS applications, Tushar plays a pivotal role in supporting diverse business processes across various industry domains. His expertise in Salesforce, particularly in Service Cloud, communities, and mobile publishers, enables him to design and implement customizable solutions that enhance user experience for over 500 call center users across multiple sites in the United States and beyond.
In his current position, Tushar is responsible for the end-to-end management of Salesforce applications, ensuring seamless integration with other systems and optimizing performance to meet the needs of a dynamic workforce. He collaborates closely with a talented team of developers and analysts, fostering a culture of innovation and continuous improvement. His proficiency in key technologies such as Amazon Web Services (AWS), WebSphere MQ, and various web services frameworks further enhances his ability to architect robust solutions that drive operational excellence.
Key projects under Tushar’s leadership include the development of scalable community portals that facilitate real-time communication and collaboration among users, as well as the implementation of advanced data modeling techniques to support complex business requirements. His commitment to leveraging cutting-edge technologies and best practices in requirements analysis and integration positions him as a thought leader in the software engineering landscape at SiriusXM, where he continues to make significant contributions to the organization’s success.
