Tricia Reed is a dedicated Ombudsman Specialist at Direction Home Akron Canton Area Agency on Aging & Disabilities, where she plays a pivotal role in advocating for the rights and well-being of long-term care recipients. With a rich background in the non-profit healthcare sector, Tricia...
Tricia Reed is a dedicated Ombudsman Specialist at Direction Home Akron Canton Area Agency on Aging & Disabilities, where she plays a pivotal role in advocating for the rights and well-being of long-term care recipients. With a rich background in the non-profit healthcare sector, Tricia leverages her extensive experience to navigate the complexities of long-term care systems, ensuring that individuals receive the support and services they deserve. Her expertise in customer service and time management allows her to effectively address concerns and resolve issues for clients, fostering a compassionate and responsive environment.
Currently, Tricia is involved in several key projects aimed at enhancing the quality of care for seniors and individuals with disabilities. These initiatives include developing educational programs for caregivers and families, as well as implementing best practices in advocacy that align with LEAN Six Sigma principles. Her commitment to continuous improvement is evident in her approach to streamlining processes and enhancing service delivery, ultimately leading to better outcomes for clients.
Tricia's proficiency in Microsoft Office, particularly in Excel and Word, aids her in managing data and reporting on the effectiveness of various programs. Her participation in Leadership Academy has further honed her leadership skills, empowering her to mentor emerging advocates in the field. As a LEAN certified professional, she applies analytical thinking to identify inefficiencies and implement solutions that enhance the overall experience for long-term care recipients. Through her work, Tricia Reed exemplifies the dedication and expertise necessary to champion the rights of vulnerable populations within the healthcare landscape.
