Tricia Finklein serves as the Vice President of Partner Experience at Cook Solutions Group, where she leverages her extensive background in the information technology and services industry to enhance partner relations and drive strategic initiatives. With a proven track record as a Regional Account Manager,...
Tricia Finklein serves as the Vice President of Partner Experience at Cook Solutions Group, where she leverages her extensive background in the information technology and services industry to enhance partner relations and drive strategic initiatives. With a proven track record as a Regional Account Manager, Tricia excels in managing complex sales processes and ensuring that partner onboarding and ongoing support exceed expectations. Her role is pivotal in fostering a seamless partner experience, which is crucial for the company’s growth and reputation in the competitive landscape of security solutions.
At Cook Solutions Group, Tricia spearheads key projects that focus on branch transformation, particularly in the integration of advanced technologies such as ATMs, ITMs, and Closed-Circuit Television (CCTV) systems. By collaborating closely with team members across various centers, she identifies opportunities for operational efficiencies and innovative solutions that not only enhance partner satisfaction but also drive revenue growth. Her expertise in needs analysis and account management allows her to tailor strategies that meet the unique demands of each partner, ensuring they receive the highest level of service and support.
Tricia’s strategic planning skills are complemented by her deep understanding of physical security and surveillance systems, making her a valuable asset in navigating the complexities of the industry. Her commitment to troubleshooting and continuous improvement positions her as a leader who is not only focused on immediate results but also on long-term partner success. Through her dynamic approach to management and marketing strategy, Tricia is dedicated to creating a partner experience that is not just satisfactory but truly exceptional, setting the stage for sustained growth and innovation at Cook Solutions Group.
