Tricia Chitwood, as the Director of Program Management at Paysign, Inc., brings a wealth of expertise in e-payments and product lifecycle management to her role. With a strong foundation in political science and French from the University of Kansas, Tricia's diverse educational background has equipped...
Tricia Chitwood, as the Director of Program Management at Paysign, Inc., brings a wealth of expertise in e-payments and product lifecycle management to her role. With a strong foundation in political science and French from the University of Kansas, Tricia's diverse educational background has equipped her with exceptional communication skills that have proven invaluable in her career. Her journey began in customer service within the international aviation sector, where she honed her ability to navigate complex client needs and foster strong relationships.
At Paysign, Tricia has been instrumental in driving key projects that enhance the company’s product offerings and operational efficiency. One of her notable achievements includes the successful integration of a new cash back rewards partner, which involved the development of automated file handling, cash posting, and reconciliation reporting. This initiative not only streamlined processes but also significantly improved the customer experience for over 500,000 cardholders. Additionally, Tricia led the launch of a national gift card product that generated an impressive $1.5 million in sales within the first 30 days, showcasing her strategic acumen and ability to execute high-impact projects.
Tricia's expertise in program management and product strategy is complemented by her skills in project management and CRM, making her a key player in driving innovation at Paysign. Her commitment to delivering exceptional results and her ability to manage cross-functional teams have positioned her as a leader in the e-payments industry, where she continues to explore new opportunities for growth and improvement.
