Townsend Carr is a seasoned IT professional currently serving as a Systems Manager at Broadridge, where he leverages his extensive experience to ensure seamless service delivery for fintech clients in a highly competitive enterprise environment. With a focus on capacity assurance through structured performance testing,...
Townsend Carr is a seasoned IT professional currently serving as a Systems Manager at Broadridge, where he leverages his extensive experience to ensure seamless service delivery for fintech clients in a highly competitive enterprise environment. With a focus on capacity assurance through structured performance testing, Townsend excels in designing technical architectures that guarantee high availability and robust disaster recovery solutions. His expertise spans across critical systems management, including AIX, RedHat, HP Non-Stop, Sybase, and Oracle, enabling him to support a highly available 24x7 back office and front-end infrastructure.
In his current role, Townsend is responsible for managing infrastructure projects that are pivotal to the operational success of Broadridge. He plays a key role in resolving production cycle abends and spearheading problem resolution initiatives, ensuring minimal downtime and optimal performance. His leadership in managing global technical teams fosters a collaborative environment that enhances service delivery assurance and drives innovation.
Recent projects have included the implementation of advanced monitoring systems to proactively identify and mitigate potential issues before they impact service delivery. Townsend has also been instrumental in enhancing disaster recovery protocols, ensuring that critical data and systems are protected against unforeseen disruptions. His comprehensive skill set, which includes Windows Server, Solaris, and Apache, combined with his project management capabilities, positions him as a vital asset in navigating the complexities of modern fintech infrastructure. As Townsend continues to push the boundaries of technology and service excellence, he remains committed to delivering exceptional results that meet the evolving needs of clients in the financial services sector.
