Tory Stover currently serves as Vice President at Citizens, where he leverages over 20 years of experience in strategic technology roles to spearhead transformative initiatives that drive operational efficiency and enhance customer satisfaction. With a robust background in enterprise systems, networks, and IT processes, Tory...
Tory Stover currently serves as Vice President at Citizens, where he leverages over 20 years of experience in strategic technology roles to spearhead transformative initiatives that drive operational efficiency and enhance customer satisfaction. With a robust background in enterprise systems, networks, and IT processes, Tory has successfully led executive-sponsored projects focused on CFG’s core Branch, ATM, and Financial applications. His leadership has been instrumental in streamlining operations and reducing costs, making a significant impact on the organization’s bottom line.
Tory’s expertise in process improvement and risk management has positioned him as a key player in navigating the complexities of regulatory affairs within the financial services sector. His proficiency in business analysis and software development, particularly with tools like Microsoft SQL Server and SQL, enables him to implement data-driven solutions that optimize performance and support strategic decision-making. Additionally, Tory's hands-on experience with user acceptance testing ensures that technology solutions not only meet regulatory requirements but also align with user needs, ultimately enhancing the overall customer experience.
As a forward-thinking technology transformation manager, Tory is dedicated to fostering innovation within Citizens. He actively collaborates with cross-functional teams to identify opportunities for improvement and implement best practices that drive sustainable growth. His commitment to leveraging technology as a catalyst for change underscores his belief in the power of digital transformation to redefine the banking experience for customers and stakeholders alike.