Tonia Ansetta serves as the Vice President of Operations at Verisk, where she leverages her extensive experience in customer support and operations management to drive organizational excellence. With a strong foundation in sociology from Montclair State University, Tonia brings a unique perspective to her role,...
Tonia Ansetta serves as the Vice President of Operations at Verisk, where she leverages her extensive experience in customer support and operations management to drive organizational excellence. With a strong foundation in sociology from Montclair State University, Tonia brings a unique perspective to her role, emphasizing the importance of understanding customer behavior and fostering collaborative relationships within her team. Reporting directly to the Senior Vice President of Operations, she leads a dedicated organization of service professionals focused on enhancing customer experiences and operational efficiency.
Under Tonia's leadership, key projects have centered around implementing innovative solutions that streamline processes and improve service delivery. Her expertise in business analysis and project management has been instrumental in identifying areas for improvement, enabling her team to adopt best practices that enhance productivity and customer satisfaction. Tonia is particularly skilled in mentoring and developing cross-functional teams, ensuring that each member is equipped with the tools and knowledge necessary to excel in their roles.
Her commitment to problem-solving and new business development has positioned Verisk as a leader in the industry, as she actively seeks opportunities to expand service offerings and enhance client relationships. Tonia’s strategic approach not only drives operational success but also cultivates a culture of continuous improvement, making her a vital asset to Verisk’s mission of delivering unparalleled service in the marketplace. Through her leadership, Tonia Ansetta exemplifies the intersection of analytical skills and empathetic customer engagement, paving the way for innovative growth in the operations sector.
