Tom Neary is a seasoned technology executive with over 30 years of experience in product management and development, currently serving as the Senior Director of Product Management at Microsoft. In this pivotal role, Tom drives the innovative product strategy for Nuance’s Conversational AI technology, encompassing...
Tom Neary is a seasoned technology executive with over 30 years of experience in product management and development, currently serving as the Senior Director of Product Management at Microsoft. In this pivotal role, Tom drives the innovative product strategy for Nuance’s Conversational AI technology, encompassing advanced Speech Recognition (STT), Text to Speech (TTS), and Natural Language Understanding (NLU) capabilities. His expertise extends to the development of Omni-Channel Bot Development Tools and SaaS/Cloud Voice Solutions, including Interactive Voice Response (IVR), Proactive Notification systems, and Web API platforms.
Tom’s leadership is instrumental in delivering cutting-edge IVR and Virtual Assistant solutions that seamlessly integrate voice and digital channels, enhancing customer engagement and operational efficiency. His deep understanding of customer needs, combined with his technical acumen, allows him to craft solutions that not only meet business objectives but also drive marketplace success. By leveraging agile methodologies, Tom ensures that product development is both responsive and aligned with evolving market demands.
With a strong foundation in Natural Language Processing (NLP), VoIP, and Unified Communications, Tom excels in requirements analysis and the software development lifecycle (SDLC). His strategic vision and hands-on approach empower teams to innovate and deliver impactful products that redefine user experiences. As a thought leader in the industry, Tom continues to push the boundaries of what is possible in conversational AI, making significant contributions to the future of technology at Microsoft and beyond.
