As the Vice President of Technology at ComplexCare Solutions, a subsidiary of Inovalon, Tom Laughlin plays a pivotal role in driving innovation within Technology Enabled Patient Intervention Services. With over 19 years of experience in software engineering and management, Tom has cultivated a deep expertise...
As the Vice President of Technology at ComplexCare Solutions, a subsidiary of Inovalon, Tom Laughlin plays a pivotal role in driving innovation within Technology Enabled Patient Intervention Services. With over 19 years of experience in software engineering and management, Tom has cultivated a deep expertise in delivering robust SaaS solutions on cloud platforms like AWS. His leadership extends across multiple facets of technology, including Engineering, Operations, Support, Security, and Systems, where he spearheads initiatives that enhance patient care through advanced technological interventions.
Tom's current projects focus on integrating cutting-edge web services and database solutions to streamline healthcare processes and improve patient outcomes. By leveraging his skills in Agile Project Management and Database Design, he ensures that his team adheres to the highest quality standards throughout the Software Development Life Cycle (SDLC). His commitment to quality is evident in the implementation of the Quality Spectrum framework, which enhances the reliability and performance of the solutions delivered.
In addition to his technical acumen, Tom's experience in sales engineering allows him to effectively communicate complex technological concepts to stakeholders, ensuring alignment between technical capabilities and business objectives. His passion for leadership and innovation drives him to explore new technologies that can transform healthcare delivery, making him a key player in the ongoing evolution of patient care services. As he continues to lead the Technology Team at ComplexCare Solutions, Tom remains dedicated to harnessing the power of technology to create meaningful change in the healthcare landscape.