As the Merchant Sales Manager at Wind River Payments, Tom Kelly brings nearly a decade of experience in supporting small and medium-sized businesses, a sector that often faces unique challenges in today’s dynamic market. His role is pivotal in overseeing the Wind River Payment sales...
As the Merchant Sales Manager at Wind River Payments, Tom Kelly brings nearly a decade of experience in supporting small and medium-sized businesses, a sector that often faces unique challenges in today’s dynamic market. His role is pivotal in overseeing the Wind River Payment sales team, where he expertly navigates both the Core Sales Channel and the ISV Channel. Under his leadership, the Core Sales Channel collaborates closely with financial institutions and association partners, ensuring that merchants receive tailored payment solutions that align with their operational needs. Meanwhile, the ISV Channel focuses on integrating payment solutions directly with software partners, enhancing the user experience for end customers.
Tom’s passion for service and integrity is reflected in Wind River Financial’s commitment to its clients. He understands that small businesses require not just effective payment processing but also a partner who genuinely cares about their success. His expertise in solution selling and account management allows him to identify and address the specific needs of each merchant, fostering long-term relationships built on trust and reliability.
With a strong foundation in sales processes and CRM tools like Salesforce.com, Tom is adept at driving results through strategic cold calling and direct sales initiatives. His ability to recruit and develop a high-performing sales team ensures that Wind River Payments remains a trusted partner for over 50 community institutions. By leveraging his skills in telephony and account management, Tom continues to elevate the standard of service in the payments industry, making a meaningful impact on the businesses he serves.
