As a Principal IT (Solution) Architect for Commercial Operations & Customer Experience at Medtronic, Tom Boots leverages over 15 years of extensive experience in the international business landscape, particularly within the Commercial Digital Marketing and Sales domain. His role is pivotal in assessing, developing, and...
As a Principal IT (Solution) Architect for Commercial Operations & Customer Experience at Medtronic, Tom Boots leverages over 15 years of extensive experience in the international business landscape, particularly within the Commercial Digital Marketing and Sales domain. His role is pivotal in assessing, developing, and maintaining comprehensive technology solutions that align with Medtronic’s strategic objectives and business transformation initiatives. Tom’s expertise spans critical areas such as Customer & Digital Experience, E-Commerce, and Data & Analytics, enabling him to craft innovative solutions that enhance customer engagement and streamline operations.
Currently, Tom is spearheading key projects that focus on integrating advanced platforms, including Adobe Experience Manager (AEM), to optimize digital marketing efforts and improve user experiences across various touchpoints. His proficiency in Agile Project Management and ITIL methodologies ensures that projects are executed efficiently, adhering to best practices and engineering standards. Additionally, Tom’s knowledge of cybersecurity and data privacy protocols is instrumental in safeguarding sensitive information while delivering robust solutions that meet compliance requirements.
Tom’s commitment to domain-driven design (DDD) and business strategy allows him to bridge the gap between technology and business needs, ensuring that the solutions developed not only address immediate project requirements but also contribute to long-term organizational goals. By fostering collaboration across teams and leveraging data-driven insights, he plays a crucial role in driving Medtronic’s mission to enhance patient outcomes through innovative technology solutions.
