Tom Alabaster is a dynamic Key Account Manager at Coople UK, where he serves as a Hospitality Relations Ambassador, leveraging his extensive background in the hospitality sector to forge meaningful connections between great talent and exceptional work opportunities. With a career that began at The...
Tom Alabaster is a dynamic Key Account Manager at Coople UK, where he serves as a Hospitality Relations Ambassador, leveraging his extensive background in the hospitality sector to forge meaningful connections between great talent and exceptional work opportunities. With a career that began at The Cherry Tree Pub, Tom has cultivated a deep understanding of the industry, which he complements with a diverse educational background in Drama, Art, and various professional certifications, including Personal Licensing and Project Management. His expertise in SaaS and XaaS models positions him as a forward-thinking leader in the evolving landscape of hospitality staffing solutions.
At Coople, Tom is instrumental in driving account growth for key UK enterprise accounts, utilizing his skills in customer relationship management (CRM) to enhance client satisfaction and loyalty. His role involves not only matching candidates with suitable roles but also engaging with university and education center relations to foster a pipeline of talent for the hospitality industry. As a guest speaker and industry skills competition judge, he actively contributes to the development of the next generation of hospitality professionals, sharing insights on menu development, new restaurant openings, and team management.
Tom's commitment to identifying new revenue streams and enhancing operational efficiency makes him a valuable asset to both Coople and its clients. His passion for team building and design ensures that he not only meets but exceeds expectations, creating a win-win scenario for employers and job seekers alike. With a keen eye for emerging trends and a dedication to mentorship, Tom Alabaster is shaping the future of hospitality recruitment in the UK.