As the Director of Client Strategy at Tential Solutions, Todd Dileo leverages over 30 years of extensive experience in healthcare and professional services to drive impactful change and foster growth. His role is pivotal in enhancing Tential's IT professional service offerings, where he collaborates closely...
As the Director of Client Strategy at Tential Solutions, Todd Dileo leverages over 30 years of extensive experience in healthcare and professional services to drive impactful change and foster growth. His role is pivotal in enhancing Tential's IT professional service offerings, where he collaborates closely with cross-functional teams to refine the delivery framework and engagement management capabilities. Todd's strategic vision is instrumental in identifying new opportunities that not only meet client needs but also align with industry trends, ensuring that Tential remains at the forefront of technological advancements.
Under his leadership, key projects have focused on operational excellence and enterprise process improvement, which have significantly enhanced client satisfaction and business outcomes. Todd’s expertise in strategic planning and forecasting allows him to set clear objectives and key results (OKRs), ensuring that all initiatives are aligned with Tential's long-term goals. His commitment to building and nurturing strategic partnerships has resulted in robust client relationships, fostering an environment where collaboration thrives and innovation flourishes.
Todd’s proficiency in client services and group communication is complemented by his ability to analyze key performance indicators (KPIs) to drive continuous improvement. By cultivating cross-functional team leadership, he empowers his teams to deliver high-quality outcomes that exceed client expectations. As Tential Solutions continues to expand its footprint in the technology solutions landscape, Todd Dileo remains a driving force behind its mission to deliver exceptional value and transformative results for clients across various sectors.