Tim Kennedy currently serves as the Regional Vice President of Franchise Performance Support at InterContinental Hotels Group (IHG®), where he plays a pivotal role in enhancing the operational efficiency and profitability of IHG’s premium brands, including Crowne Plaza, Hotel Indigo, Even, and VOCO. With over...
Tim Kennedy currently serves as the Regional Vice President of Franchise Performance Support at InterContinental Hotels Group (IHG®), where he plays a pivotal role in enhancing the operational efficiency and profitability of IHG’s premium brands, including Crowne Plaza, Hotel Indigo, Even, and VOCO. With over two decades of experience in the hospitality industry, Tim has cultivated a deep understanding of hotel management, sales, marketing, and revenue optimization, which he leverages to support hundreds of hotels across the Western United States. His team of 13 dedicated professionals collaborates closely with hotel operators to drive key performance metrics, ensuring that each property not only meets but exceeds guest expectations.
In his recent promotion to Regional Vice President, Tim has taken on the responsibility of leading five Regional Vice Presidents, focusing on strategic initiatives that enhance guest service management and operational excellence. His hands-on approach allows him to personally oversee 17 key accounts, where he implements tailored strategies that address unique market challenges and capitalize on emerging opportunities. Tim’s extensive background as a Hotel General Manager equips him with the insights necessary to foster a culture of continuous improvement and customer satisfaction within the hotels he supports.
His expertise in rooms division management, food and beverage operations, and business travel dynamics positions him as a trusted advisor within the industry. Tim's commitment to training and development ensures that hotel teams are well-equipped to deliver exceptional service, ultimately driving loyalty and revenue growth for IHG’s premium brands. Through his leadership, Tim Kennedy not only enhances the performance of individual hotels but also contributes to the overarching success of IHG in a competitive marketplace.