Tia Manteca is a seasoned Retail District Manager at Verizon, leveraging over 18 years of leadership experience to drive exceptional sales performance and cultivate strong customer relationships. In her current role, Tia is responsible for overseeing seven retail locations, ensuring they meet and exceed year-over-year...
Tia Manteca is a seasoned Retail District Manager at Verizon, leveraging over 18 years of leadership experience to drive exceptional sales performance and cultivate strong customer relationships. In her current role, Tia is responsible for overseeing seven retail locations, ensuring they meet and exceed year-over-year (YOY) sales targets set by senior leadership. Her strategic approach to business management has not only resulted in consistent sales growth but has also earned her prestigious accolades, including multiple President's Circle and Regional VP awards for excellence in sales.
One of Tia's key projects involves leading the Regional Iconic Device project, where she expertly manages the rollout and promotion of Verizon's flagship devices, ensuring that her teams are equipped with the knowledge and tools necessary to engage customers effectively. Tia is also dedicated to expanding the customer base through her leadership of weekly Small and Medium Business (SMB) funnel calls, where she focuses on maximizing opportunities for new logos and enhancing customer acquisition strategies. Her commitment to training and developing new sales and customer service staff has created a robust pipeline of talent, further solidifying her reputation as a subject matter expert in retention and customer satisfaction.
Tia's unique business strategy emphasizes adaptability and team engagement, allowing her to lead diverse teams toward common goals with remarkable ease. Her expertise in telecommunications, sales management, and customer service positions her as a vital asset to Verizon, driving not only sales but also fostering a culture of excellence and innovation within her district. Through her self-driven leadership style, Tia continues to inspire her teams to achieve outstanding results while maintaining a strong focus on customer satisfaction and operational efficiency.
