Thomas Corfmat is a seasoned Product Management professional at Uber, where he leverages over 15 years of diverse experience to drive innovation in customer support automation and self-service technology. In his current role, Thomas is dedicated to enhancing the user experience for Riders, Drivers, and...
Thomas Corfmat is a seasoned Product Management professional at Uber, where he leverages over 15 years of diverse experience to drive innovation in customer support automation and self-service technology. In his current role, Thomas is dedicated to enhancing the user experience for Riders, Drivers, and Eaters by delivering cutting-edge automation solutions that not only streamline interactions but also significantly reduce operational costs. His expertise spans a broad spectrum of technologies, including IaaS, PaaS, and DevOps, allowing him to effectively manage complex software applications that cater to both consumer and enterprise needs.
At Uber, Thomas is at the forefront of key projects that focus on integrating automation into customer support processes, ensuring that users have access to seamless self-service options. His deep understanding of IT process automation and systems integration enables him to identify and implement solutions that enhance efficiency and drive customer satisfaction. Thomas's commitment to customer obsession is reflected in his approach to product management, where he prioritizes user feedback and data-driven insights to inform product development.
In addition to his technical acumen, Thomas possesses strong business and people skills, making him an invaluable asset in cross-functional team environments. His proficiency in go-to-market strategy and solution selling further enhances his ability to align product offerings with market needs. As Uber continues to expand its automation capabilities, Thomas is actively seeking talented product managers to join his team in the Bay Area, where they can contribute to the mission of delivering exceptional self-service experiences that redefine customer engagement in the transportation and delivery sectors.
