Thomas Bødtcher-Hansen is a dedicated Konsulent at Norlys, where he thrives in the dynamic environment of Back Office operations. With a passion for technology that dates back to his childhood as a "Lego child," Thomas has transformed his early fascination with building into a robust...
Thomas Bødtcher-Hansen is a dedicated Konsulent at Norlys, where he thrives in the dynamic environment of Back Office operations. With a passion for technology that dates back to his childhood as a "Lego child," Thomas has transformed his early fascination with building into a robust career centered around digital solutions and technical support. His role at Norlys involves leveraging a diverse skill set that includes ServiceNow, TopDesk, and HP Service Manager, enabling him to streamline processes and enhance service delivery across the organization.
Currently, Thomas is involved in several key projects that focus on optimizing IT service management and improving user experience. His expertise in Windows and Microsoft Office allows him to provide comprehensive technical support, ensuring that both internal teams and external clients receive timely assistance. Additionally, his knowledge of web design enhances his ability to create user-friendly interfaces that facilitate better interaction with digital tools.
Thomas’s commitment to continuous learning and innovation is evident in his approach to problem-solving. He actively seeks out new technologies and methodologies to enhance operational efficiency, making him a valuable asset to Norlys. His proficiency in administration and asset management, particularly with HPE Asset Manager, further underscores his capability to manage resources effectively while maintaining high service standards. Through his work, Thomas exemplifies the integration of technical expertise and a customer-centric mindset, driving Norlys toward greater success in the ever-evolving telecommunications landscape.
