As the Chief Operating Officer and Co-Founder of OtterTax, Thanh Ly embodies the intersection of innovative technology and strategic business acumen. With a robust background in business strategy and operational tactics, Thanh has successfully led several multi-million dollar system implementations that have significantly enhanced operational...
As the Chief Operating Officer and Co-Founder of OtterTax, Thanh Ly embodies the intersection of innovative technology and strategic business acumen. With a robust background in business strategy and operational tactics, Thanh has successfully led several multi-million dollar system implementations that have significantly enhanced operational efficiency and customer satisfaction. At OtterTax, a pioneering regulatory compliance tech company, Thanh oversees the management of a cloud-based SaaS product, ensuring that operations and financials align seamlessly with the company’s growth objectives.
Thanh’s expertise in process engineering design and workflow optimization has been instrumental in stimulating growth and driving user adoption of OtterTax’s solutions. By meticulously planning the roadmap and executing go-to-market strategies, Thanh ensures that the company delivers maximum value to its customers while navigating the complexities of regulatory compliance. Collaborating with international teams, Thanh leverages a global perspective to develop tailored solutions that meet diverse client needs, further solidifying OtterTax’s position in the market.
With a skill set that includes Project Management Professional (PMP) certification, Agile Project Management, and Business Process Improvement, Thanh is adept at managing change and fostering a culture of continuous improvement within the organization. This dynamic optimist not only champions innovative solutions but also inspires teams to embrace challenges as opportunities for growth. As OtterTax continues to evolve, Thanh Ly remains a driving force behind its mission to simplify compliance through technology, all while ensuring that the company’s values resonate with its certifiably cute marine mascot.
