Thaison Chu serves as the Senior Director of Application Strategy at Visa, where he plays a pivotal role in shaping the technology roadmap that underpins the company’s support for issuer and processor clients. With a robust background in information technology and services, Thaison leverages his...
Thaison Chu serves as the Senior Director of Application Strategy at Visa, where he plays a pivotal role in shaping the technology roadmap that underpins the company’s support for issuer and processor clients. With a robust background in information technology and services, Thaison leverages his expertise in Professional Services, Data Center operations, and Software as a Service (SaaS) to drive innovation and efficiency across Visa's global client support teams. His leadership is instrumental in the development of enterprise architecture that not only aligns with Visa's strategic objectives but also enhances the overall client experience.
In his current role, Thaison is at the forefront of evaluating, selecting, and implementing cutting-edge technologies, including Robotic Process Automation (RPA), Artificial Intelligence (AI), and low-code Business Process Management (BPM) solutions. These initiatives are designed to realize a vision of seamless, end-to-end client support that is both agile and responsive to the evolving needs of the financial services landscape. His strategic approach to technology adoption fosters strong partnerships and drives business development efforts that are crucial in today’s competitive market.
Thaison’s academic foundation, with an MBA focused on Finance and Marketing from Northwestern University, complements his technical acumen, enabling him to bridge the gap between technology and business objectives effectively. His skills in deep learning, business process improvement, and telecommunications further enhance his ability to lead transformative projects that not only optimize operations but also create significant value for Visa and its clients. Through his innovative mindset and strategic foresight, Thaison Chu continues to position Visa as a leader in the rapidly evolving digital payments ecosystem.
