Terry Eliasen currently serves as the Vice President of Claims at Service Lloyds Insurance Company, where he leverages over 36 years of extensive experience in the insurance claims sector. His role is pivotal in overseeing the national claims operations, ensuring that the policies and procedures...
Terry Eliasen currently serves as the Vice President of Claims at Service Lloyds Insurance Company, where he leverages over 36 years of extensive experience in the insurance claims sector. His role is pivotal in overseeing the national claims operations, ensuring that the policies and procedures implemented not only align with industry standards but also enhance the operational efficiency of both Service Lloyds Insurance Company and Service American Indemnity Company. Terry's deep understanding of claims legislation, honed through years of collaboration with state senators since the late 1980s, positions him as a key advocate for regulatory compliance and innovation within the claims process.
Under Terry's leadership, the claims department has embarked on several key projects aimed at improving customer satisfaction and operational performance. His strategic approach includes the development of robust training programs that foster employee relations and leadership development, ensuring that the team is well-equipped to handle the complexities of commercial insurance claims. Additionally, Terry's expertise in large budget management and remote monitoring has allowed for more effective resource allocation and oversight, ultimately driving better outcomes for the company and its clients.
Terry's commitment to problem-solving and his unique ability to infuse humor into the workplace create a positive environment that encourages collaboration and creativity. His proficiency in subrogation and inventory management further enhances the department's capabilities, making him a respected leader in the insurance industry. With an MBA and dual insurance designations—Associate in Claims and Associate in Insurance—Terry Eliasen exemplifies the blend of academic knowledge and practical experience that is essential for navigating the ever-evolving landscape of insurance claims.
