Terri Wells currently serves as the Manager of Referrals and Authorizations at Deer Oaks - The Behavioral Health Solution, where she leverages her extensive supervisory experience and passion for process improvement to enhance operational efficiency within the organization. In her role, Terri is responsible for...
Terri Wells currently serves as the Manager of Referrals and Authorizations at Deer Oaks - The Behavioral Health Solution, where she leverages her extensive supervisory experience and passion for process improvement to enhance operational efficiency within the organization. In her role, Terri is responsible for overseeing the daily workflow of the referrals and authorizations department, ensuring that all processes align with regulatory compliance and clinical documentation standards. Her commitment to fostering a highly motivated team is evident through her effective communication and leadership skills, which she utilizes to recruit, train, and evaluate staff performance.
One of Terri’s key projects involves the ongoing analysis and implementation of system improvements that streamline workflows and enhance the overall patient experience. By integrating the latest innovations in healthcare management, Terri has successfully optimized referral processes, reducing turnaround times and improving access to care for patients. Her expertise in medical billing, coding, and electronic health records (EHR) plays a crucial role in maintaining compliance and ensuring accurate documentation throughout the referral process.
Additionally, Terri’s strong focus on employee relations and team leadership has cultivated a collaborative environment where staff feel empowered to contribute to process enhancements. Her ability to handle disciplinary actions and terminations in accordance with company policy reflects her commitment to maintaining a professional and productive workplace. Through her strategic oversight and dedication to continuous improvement, Terri Wells is making significant contributions to Deer Oaks, ultimately enhancing the quality of behavioral health services provided to the community.
