Terri Hawkins is a dynamic Sales Director at Hampton Inn and Suites, overseeing the Tulsa/Bixby region with a commitment to excellence in hospitality management. With a philosophy of living life to its fullest and an unwavering belief in the power of perseverance—never saying never—Terri brings...
Terri Hawkins is a dynamic Sales Director at Hampton Inn and Suites, overseeing the Tulsa/Bixby region with a commitment to excellence in hospitality management. With a philosophy of living life to its fullest and an unwavering belief in the power of perseverance—never saying never—Terri brings a vibrant energy to her role that inspires her team and enhances guest experiences. Her extensive expertise in organization skills and attention to detail ensures that every aspect of the sales process is meticulously managed, from reservations to event planning.
Currently, Terri is spearheading several key projects aimed at boosting occupancy rates and enhancing customer satisfaction. By leveraging her proficiency in the OPERA Management System and OnQ R&I, she has streamlined operations, resulting in improved efficiency and a more personalized guest experience. Her strong communication skills enable her to forge meaningful relationships with clients, ensuring their needs are met while also driving revenue growth for the hotel.
Terri's background in hospitality auditing and management equips her with a keen understanding of industry standards and best practices. She utilizes her analytical skills, particularly with Microsoft Excel, to track performance metrics and identify opportunities for improvement. Her passion for the hospitality industry is evident in her dedication to training and mentoring her team, fostering a culture of excellence that resonates throughout the hotel. As she continues to lead innovative initiatives, Terri Hawkins remains a pivotal force in elevating the Hampton Inn and Suites brand in the competitive Tulsa/Bixby market.
