As the Change Management Team Manager at Cisco, Teresa Lai is at the forefront of driving transformative initiatives that align with the company's strategic vision for digital transformation. With her extensive experience in Change Management and Program Management Office (PMO) operations, Teresa has successfully built...
As the Change Management Team Manager at Cisco, Teresa Lai is at the forefront of driving transformative initiatives that align with the company's strategic vision for digital transformation. With her extensive experience in Change Management and Program Management Office (PMO) operations, Teresa has successfully built a collaborative and high-performing team dedicated to delivering impactful change strategies that foster business growth. Her expertise in cross-functional leadership and design thinking enables her to tackle complex business challenges effectively, ensuring that all stakeholders are engaged and informed throughout the change process.
Teresa's current focus is on crafting forward-thinking change strategies that integrate communications, stakeholder engagement, training, and development into a cohesive execution plan. This holistic approach not only enhances user experience but also maximizes the business value derived from digital initiatives. By leveraging data-driven insights, she ensures that the change management processes are not only efficient but also aligned with Cisco's broader organizational goals.
Key projects under her leadership include the development of comprehensive training programs that empower employees to adapt to new technologies and processes, as well as the implementation of large-scale change management frameworks that facilitate smooth transitions during digital transformations. Teresa's ability to lead change programs effectively is complemented by her deep understanding of Cisco Systems products and enterprise software, making her a vital asset in navigating the complexities of digital transformation in today's fast-paced business environment. Through her innovative strategies and unwavering commitment to excellence, Teresa Lai continues to drive significant business value and foster a culture of adaptability within Cisco.