Ted Bechtold serves as the Senior Director of IT at Computer Services, Inc. (CSI), where he leverages his extensive experience in technology leadership to drive operational excellence and strategic initiatives. With a focus on IT automation, reporting, and corporate application support, Ted manages a dedicated...
Ted Bechtold serves as the Senior Director of IT at Computer Services, Inc. (CSI), where he leverages his extensive experience in technology leadership to drive operational excellence and strategic initiatives. With a focus on IT automation, reporting, and corporate application support, Ted manages a dedicated team that ensures seamless IT operations across the organization. His leadership is pivotal in delivering exceptional customer care to CSI employees, providing timely PC support, and maintaining the functionality of critical corporate applications.
Under Ted's guidance, the IT department has successfully implemented robust incident and problem management processes, enhancing the overall efficiency of IT services. His expertise in budget planning and control has led to significant cost reductions while ensuring the delivery of high availability and disaster recovery operational support. Ted is particularly skilled in aligning technology solutions with business objectives, which has resulted in improved operational efficiency and bottom-line results for CSI.
Currently, Ted is spearheading key projects that focus on capacity management and the integration of DevOps practices within the organization. His strategic vision not only addresses immediate IT needs but also positions CSI for future growth in the rapidly evolving financial services landscape. With a deep understanding of industry standards such as PCI DSS and experience with middleware and POS systems, Ted is well-equipped to navigate the complexities of technology in the financial sector. His commitment to innovation and excellence continues to drive CSI’s mission forward, making him a vital asset to the organization.