As the Training and Engagement Manager at Enchantment Resort, Taylor Osborne plays a pivotal role in shaping the guest experience through the development and empowerment of the resort's team members. With a strong commitment to the mission of "Working together to create and deliver extraordinary...
As the Training and Engagement Manager at Enchantment Resort, Taylor Osborne plays a pivotal role in shaping the guest experience through the development and empowerment of the resort's team members. With a strong commitment to the mission of "Working together to create and deliver extraordinary experiences," Taylor oversees all aspects of training, recruiting, and employee engagement. This involves not only designing and implementing comprehensive training programs that enhance staff skills and knowledge but also fostering a culture of collaboration and enthusiasm among employees.
Taylor's expertise in leadership and account management allows for a strategic approach to recruiting top talent, ensuring that each new hire aligns with the resort's values and commitment to excellence. By leveraging social media and networking platforms, Taylor effectively promotes the resort's unique offerings and attracts qualified candidates who are passionate about hospitality.
Key projects under Taylor's guidance include the development of innovative onboarding processes and ongoing professional development workshops that utilize tools like Microsoft Office and Adobe Creative Suite to create engaging training materials. Additionally, Taylor's proficiency in public speaking and social media marketing enhances the resort's internal communications, ensuring that employees are informed, motivated, and engaged.
With a focus on creating a supportive and dynamic work environment, Taylor Osborne is dedicated to cultivating a team that not only meets but exceeds the expectations of every guest who visits Enchantment Resort. For those interested in joining this incredible team, Taylor is eager to connect and share more about the opportunities available at the resort. Reach out at [email protected] for more information.
