Tahseen Bukhari serves as a Client Services Manager at Kinly, where he leverages over 15 years of extensive experience in IT management to drive exceptional service delivery and client satisfaction. In his current role, Tahseen collaborates closely with Service Delivery Managers, Service Operations Managers, and...
Tahseen Bukhari serves as a Client Services Manager at Kinly, where he leverages over 15 years of extensive experience in IT management to drive exceptional service delivery and client satisfaction. In his current role, Tahseen collaborates closely with Service Delivery Managers, Service Operations Managers, and on-site AV Managers to ensure that client needs are met with precision and efficiency. His hands-on approach and well-organized methodology enable him to effectively manage on-site technicians, fostering a team environment that prioritizes best practice service levels.
Tahseen's expertise encompasses a wide range of technical skills, including proficiency in Windows Server, Microsoft Products, and various operating systems. His adeptness in project management and process improvement has been instrumental in successfully leading complex projects from inception to operational status. He has a proven track record of identifying and resolving challenging business and technical issues, which has significantly contributed to enhancing customer satisfaction.
Key projects under his leadership have included the implementation of streamlined helpdesk management systems and the optimization of application management processes, which have resulted in improved service delivery metrics. Tahseen's commitment to continuous improvement and his ability to adapt to evolving client needs make him a valuable asset to the Kinly team. His focus on developing strong relationships with clients and stakeholders ensures that he remains attuned to their requirements, ultimately driving business success and fostering long-term partnerships.
