Sylvie Hutchings serves as the Managing Owner of Seniors Helping Seniors - Chicago Metro North, where she leverages her extensive expertise in operational management and fraud mitigation to enhance the quality of care provided to seniors in the community. With a strong background in evaluating...
Sylvie Hutchings serves as the Managing Owner of Seniors Helping Seniors - Chicago Metro North, where she leverages her extensive expertise in operational management and fraud mitigation to enhance the quality of care provided to seniors in the community. With a strong background in evaluating and maintaining data integrity, Sylvie is adept at identifying potential risks and implementing strategies that not only safeguard the organization but also ensure the highest standards of service delivery. Her role involves planning and directing daily business operations, where she focuses on improving business outcomes and deliverables through strategic marketing initiatives aimed at boosting sales and profit margins.
One of Sylvie's key projects includes the development of a comprehensive caregiver training program that emphasizes continuous process improvement and performance enhancement. By recruiting and leading a dedicated team of caregivers, she fosters an environment of teamwork and customer satisfaction, which is crucial in the senior care industry. Sylvie's commitment to excellence is reflected in her proactive approach to client engagement; she personally oversees the intake process for prospective clients, ensuring their needs are met with empathy and professionalism.
Her skills in business development and customer service are complemented by her proficiency in tools like Salesforce.com and Visio, which she utilizes to streamline operations and enhance communication within her team. Sylvie Hutchings is not only a leader in her field but also a passionate advocate for the well-being of seniors, continually striving to create a supportive and enriching environment for both clients and caregivers alike.