Sylviane Ly is a dynamic and results-driven professional currently serving as the Vice President and Head of Network Services Portfolio and Engagement for the Asia-Pacific (APAC) region at Bank of America. In this pivotal role, she is responsible for overseeing the delivery of the APAC...
Sylviane Ly is a dynamic and results-driven professional currently serving as the Vice President and Head of Network Services Portfolio and Engagement for the Asia-Pacific (APAC) region at Bank of America. In this pivotal role, she is responsible for overseeing the delivery of the APAC Network Services portfolio, ensuring that projects align with the strategic objectives of the Chief Technology Organization. Sylviane acts as a key escalation point for senior leaders, demonstrating her ability to navigate complex challenges and drive successful outcomes.
With a robust team of 22 project managers under her leadership, Sylviane fosters a culture of collaboration and continuous improvement, empowering her team to optimize processes and enhance project execution. Her expertise in change management and requirements analysis is instrumental in developing and maintaining complex programs that not only meet business requirements but also elevate customer service operations across the region.
Sylviane's career is marked by her strategic vision and commitment to stakeholder engagement, which have been critical in delivering high-impact results. Her proficiency in project management office (PMO) practices and product marketing further complements her ability to lead diverse teams effectively. By leveraging her skills in brand marketing and loyalty programs, she ensures that Bank of America remains at the forefront of innovation and customer satisfaction in the competitive financial services landscape. Sylviane Ly exemplifies leadership that drives growth and success, making her a key asset to the organization and the broader industry.