Sylvia Sanchez serves as a Business Process Owner at USAA, where she leverages her extensive project management expertise to drive operational excellence across various initiatives. With a proven track record of managing complex projects, Sylvia excels in planning, budgeting, and executing timelines with agility and...
Sylvia Sanchez serves as a Business Process Owner at USAA, where she leverages her extensive project management expertise to drive operational excellence across various initiatives. With a proven track record of managing complex projects, Sylvia excels in planning, budgeting, and executing timelines with agility and precision. Her role involves collaborating with cross-functional teams to map carriers’ access processes, establishing robust controls and standard work procedures that enhance efficiency and compliance.
Sylvia's commitment to excellence is evident in her ability to evaluate emerging risks and identify performance issues within intricate processes. She takes ownership of these challenges, employing her strong organizational skills and risk analysis capabilities to mitigate potential setbacks and escalate concerns to ensure timely resolutions. Her proficiency in multitasking allows her to prioritize workloads effectively, enabling her to support both internal stakeholders and external partners seamlessly.
In addition to her project management acumen, Sylvia's interpersonal skills foster strong relationships with C-level executives, enhancing communication and collaboration across the organization. Her experience in travel management further complements her role, ensuring that all logistical aspects of project execution are handled with care and efficiency. As a self-motivated and dependable professional, Sylvia Sanchez is dedicated to achieving optimal results, making her an invaluable asset to USAA and a respected leader in the industry.
