Sylvia Kwong is an accomplished professional currently serving as the Total Rewards Lead at Advance, where she leverages her extensive background in health and welfare, as well as retirement benefits consulting, to drive strategic initiatives across the organization. With a refined focus on total rewards,...
Sylvia Kwong is an accomplished professional currently serving as the Total Rewards Lead at Advance, where she leverages her extensive background in health and welfare, as well as retirement benefits consulting, to drive strategic initiatives across the organization. With a refined focus on total rewards, Sylvia plays a pivotal role in managing new acquisitions, ensuring compliance, and optimizing benefits across the corporate enterprise. Her expertise in both fully-insured and self-funded plans allows her to partner effectively with vendors, consultants, and outsourced third-party administrators (TPAs), ensuring that Advance's benefits offerings are competitive and aligned with industry best practices.
In her current role, Sylvia has spearheaded key projects aimed at enhancing employee wellness programs and streamlining open enrollment processes, significantly improving employee engagement and satisfaction. Her proficiency in HRIS database management has been instrumental in implementing cost control measures that not only enhance operational efficiency but also contribute to the overall financial health of the organization. Additionally, Sylvia has taken on the responsibility of training new team members on payroll and HRIS functions, fostering a culture of knowledge sharing and continuous improvement within the HR department.
Sylvia's commitment to leave of absence management and return-to-work programs reflects her holistic approach to employee benefits, ensuring that all team members receive the support they need during critical life events. As she continues to navigate the complexities of total rewards, Sylvia remains dedicated to creating a comprehensive benefits strategy that not only attracts top talent but also retains and nurtures the existing workforce at Advance.