Susmita Bhattacharjee is a seasoned Software Engineer and Technical Lead at Cognizant, bringing over a decade of extensive experience in software maintenance and development. Her expertise lies in managing production support projects across diverse technologies, particularly within the Travel & Hospitality domain, while also having...
Susmita Bhattacharjee is a seasoned Software Engineer and Technical Lead at Cognizant, bringing over a decade of extensive experience in software maintenance and development. Her expertise lies in managing production support projects across diverse technologies, particularly within the Travel & Hospitality domain, while also having significant exposure to the Banking and Financial Industry. Currently, Susmita leads a dedicated support and maintenance team of six professionals for a prominent European Airlines group, where she ensures seamless operations and high-quality service delivery. Her role involves not only overseeing day-to-day production support activities but also implementing strategic improvements to enhance system performance and user satisfaction.
In addition to her current responsibilities, Susmita has successfully managed a team of seven in providing production support for third-party merchant banking services, showcasing her versatility and ability to adapt to various industry demands. Her experience includes onsite coordination in Singapore, where she effectively liaised with stakeholders to ensure project alignment and timely delivery. Susmita's strong analytical skills and project management expertise enable her to navigate complex challenges and drive successful outcomes in high-pressure environments.
With a solid foundation in engineering principles and a keen eye for design, Susmita is adept at leveraging technology to optimize processes and foster innovation. Her commitment to excellence and her ability to lead cross-functional teams make her a valuable asset to Cognizant and a trusted partner for clients seeking reliable software solutions. As she continues to expand her professional insights, Susmita remains focused on delivering impactful results that contribute to the success of her projects and the satisfaction of her clients.
